Yes, each globe is supplied with its certificate of authenticity mentioning the reference of the globe, its characteristics as well as its date of manufacture.

We offer a customization service beyond the cartographic modifications included with the globes. We can propose you a marking of the base, different colors or add illustrations. Please contact us via the contact form.

Recommended maintenance is only dust removal with a dry cloth.
Please take care not to expose your globe to direct sunlight or heat.

We currently offer 22 cm, 36 cm and 60 cm, and 80 cm diameter globes. Our globe range is growing constantly, do not hesitate to  get in touch  with us via the contact form.

Your globe has the legal guarantee of conformity and the guarantee against hidden defect for two years.

The account is intended to manage your delivery and billing addresses and to keep you informed via our newsletter.

On the home page, click on login, then follow the instructions in the "create your account" section.

On the home page, click on login, under the heading "Already registered" click on "Forgot password" then follow the instructions: a new password will be sent to the address used for registration.

We will not disclose information about our customers to third parties. In accordance with the regulations, you have a right of access and rectification on your data.

Simply send us a message via the contact form, by email or telephone.
We'll get back to you and send you a detailed quote with all the information you need to order.
We'll be happy to answer any questions you may have and work with you to define your globe!

It is recommended to provide a phone number with your message on the contact form in case the mail is lost or the address mispelled.

It is possible that your e-mail has classified your e-mail as spam, if the problem persists, please contact us via the contact form.

Our globes being manufactured to measure, our products are not subjected to the right of retractation and return, except in the event of damage with the delivery. Nevertheless, we remain at your disposal to find together a satisfactory solution to your situation.

We offer you the possibility to write a personalized message to the attention of the person to whom you wish to please. Please contact us to plan the event together.

It is possible that the e-mail reply to your message is in your spam folder.
If you do not see a message, you can call us or leave a message on the telephone number indicated on the contact page.

Payments are made by bank transfer. All the necessary information will be indicated on the quotation.

Order information and associated payments are secure and encrypted.

Payment is taken into account upon acceptance of the order.

The invoice is sent to you upon acceptance of the order and payment.
It is possible that your e-mail has classified your e-mail as spam, if the problem persists, please contact by mail or phone number provided on the quote.

Our globes are delivered by carrier directly to your home and the cost of delivery depends on your delivery address. The delivery price is indicated separately in the order summary before any payment.

We ship your globe in a purpose build cardboard box for the safe transport of the globe and its base.

We deliver the globe by carrier to your home.

You must provide us with a delivery address and telephone number where we can reach you.  At shipping we will contact to make sure that a person will be present to receive the package.

Our globes are custom made and we have a lead time of 10 to 16 weeks depending on the size.

We recommend that you open and inspect your package upon delivery and note any reservations on the acknowledgement of receipt. In case of damage to the globe, please contact us to find the optimal solution.

In case of delivery anomalies, please contact us using our contact form. Your request must reach us within 24 hours of the original delivery date.

We can arrange a workshop visit, but only by appointment.
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